TourbillionCX - Business Analyst, Testing and Consulting Services

At TourbillionCX we purpose hire experienced and appropriately skilled Business Analysts, Testing and Consulting expertise, to take you on the journey through the System Development Life Cycle.

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Testing Services

Quality Assurance, Quality Engineering and Risk Mitigation are the combined focus and delivery mandates of our purpose hired Test Professionals.

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Quality Assurance
Risk Mitigation
Quality Engineering

Engineering the Customer Experience from concept to delivery
Process modeling and improvement
Requirements gathering & documentation

Business Analysis

We will supply you with Business Analysts, and empower you to engineer and capture your Customer Experience from concept to delivery.

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Thought Leadership and Consulting Services

Our Consulting Services arms you with thought leadership, coupled with client advocacy, delivered by our Subject Matter Experts.

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Client advocacy through thought leadership
Time boxed outcome based delivery
Access to large specialised talent pool

Engineering the Customer Experience from concept to delivery
Process modeling and improvement
Requirements gathering & documentation

Technology Managed Services

We will supply you with Business Analysts, and empower you to engineer and capture your Customer Experience from concept to delivery.

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Project Management Office (PMO)

Our Consulting Services arms you with thought leadership, coupled with client advocacy, delivered by our Subject Matter Experts.

Learn More

Client advocacy through thought leadership
Time boxed outcome based delivery
Access to large specialised talent pool

Staff Augmentation

TourbillionCX’s primary value proposition is to provide an on-demand staff augmentation service, focused on providing specialist skills, whilst supporting your delivery mandates; able to supplement your incumbent delivery partners or provide standalone delivery.

Our Process

The Engagement Experience

We will take you on the journey through the SDLC from concept to delivery

Step

Scope

Work with you to understand your requirements, priorities and timings

Step

Engagement

Background check and purpose hire the right skills and experience specific to you requirements

Step

Quality Assurance

Assume ownership of Quality Assurance and Risk Mitigation through thought leadership and client advocacy

Step

Outcome

Delivery of a full compliment of industry standard business and test artefacts

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TourbillionCX Business Analysis and Testing Services

TourbillionCX - Business Analyst, Testing and Consulting Services

Testing Services

Quality Assurance

Risk Mitigation

Quality Engineering

Engineering the Customer Experience from concept to delivery

Process modeling and improvement

Requirements gathering & documentation

Business Analysis

Thought Leadership and Consulting Services

Client advocacy through thought leadership

Time boxed outcome based delivery

Access to large specialised talent pool

Engineering the Customer Experience from concept to delivery

Process modeling and improvement

Requirements gathering & documentation

Technology Managed Services

Project Management Office (PMO)

Client advocacy through thought leadership

Time boxed outcome based delivery

Access to large specialised talent pool

Staff Augmentation

"TourbillionCX is first and foremost about You, our Client, and the consistent and superlative delivery of a Customer Experience that embodies delivery excellence wrapped up in your corporate persona…."

Explore our bespoke solutions

BPO@Home

TourbillionCX@Home

Telephony & Contact Centre Solutions

The Engagement Experience

Step

Scope

Step

Engagement

Step

Quality Assurance

Step

Outcome

Mission Statment

Vision Statment

Please contact us

Solutions

Company

Testing Services

Business Analysis

Consulting Services